Patron Services Aide

DATE: 6/9/2026
POSITION TITLE: Patron Services Aide
FLSA STATUS: Part Time, hourly. Non-exempt.
HOURS: Mondays 5-8pm, Wednesdays 5-8pm, Saturdays 9:30am-1:30pm and Sundays 1-5pm on alternate weekends. Ability to substitute a plus. Anticipated start by August 1. This is a year-round position.

Are you looking for meaningful work on a friendly team, helping provide essential library services to the community? The Upper Moreland Free Public Library (UMFPL) is hiring a Patron Services Aide—and we’re looking for someone who loves libraries and enjoys working with people.

As a Patron Services Aide, you’ll be the welcoming face at our front desk. You’ll help library patrons by checking materials in and out, answering basic account and informational questions, managing patron requests, repairing materials, and completing other clerical tasks. Excellent customer service and a warm, helpful attitude are a must.

Our small-but-mighty library is located in the heart of the Willow Grove business district—close to the mall, restaurants, and public transit. UMFPL offers a wide range of programs and services, for visitors of all ages and walks of life, in a welcoming and respectful environment. Our leadership team is dedicated to fostering a positive and supportive work environment for staff members.

To learn more, view the detailed job description here.

MINIMUM QUALIFICATIONS:
• Strong customer service skills
• Familiarity with Microsoft and Google tools, and ability to learn library specific software
• New employees are required to pass a current Pennsylvania Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Background check prior to beginning employment.

COMPENSATION:
• $16.00 per hour starting wage
• 3 PTO per year

HOW TO APPLY:
• Email a letter of interest and completed employment application (to: kfitzpatrick(at)mclinc.org)
• Applications accepted through June 30. Interviews will be scheduled on a rolling basis
• UMFPL is an equal opportunity employer. We welcome applicants of all backgrounds. ADA/EOE

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The library accepts applications (for non-professional positions) along with resumes/cover letters (for professional positions) at any time for individuals who wish to be considered for future openings. Applications and resumes will be kept on file for a minimum of six (6) months to be considered for employment in the event that any positions open.